Technical Support

Want to outsource your tier one technical support? Make your customers happy with U.S.-based service representatives who are ready to help frustrated callers. 

  • Troubleshooting and FAQs
  • Knowledgebase system and videos to show customers how to resolve the most common problems
  • Scheduling appointments for technical assistance from your company
  • Multi-channel tech support including live chat
  • Able to use software that tracks when updates are needed to help customers take care of routine tasks
  • Screen share/remote access to help your customers place orders or fix issues